Please email us at [email protected] to request a return.
Returns must be postmarked within 14 days of the delivery date. All return items must be unworn, unwashed, and in original shipped condition with all tags attached.
Clients are responsible for return shipping charges. If the shipment was made in our error, all shipping charges will be credited.
We do not accept liability for shipping loss or damage of returned goods - we recommend trackable method of shipment for your return such as UPS or Fed Ex.
Please write the original order number on outside of box and send returns to:
Attn: Customer Returns
2444 East 8th Street
Los Angeles, CA 90021
After our receipt of return, please allow 5-10 days for refund to your original method of payment, minus any shipping costs incurred.
Michelle Mason has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers including billing, shipping and customer service. All inquiries or to learn more about their return policy should be directed to International Checkout at [email protected] or by visiting their site: https://www.internationalcheckout.com/cs.php